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Does Your Club Software Get Fan Mail? Ours Does.

Posted by Jeff Tomberg on February 3, 2025
Est. Read Time: 3 mins

Does Your Club Software Get Fan Mail? Ours Does.


Let's be honest—most club members don't love the software they use.


They tolerate it.


They use it because they have to, not because they want to.


Even the most frequently used systems, like tee time booking, often get more complaints than compliments.


But what if that weren't the case?


What if members loved using a system so much that they sent unsolicited fan mail about it?


That's exactly what happens with GroupValet.


Real Words from Real Members


We regularly receive messages like these from club members:


"Your app is so awesome!"


"GroupValet is 2nd only to Excel in terms of programs I enjoy."


"As I'm sure you are aware—GroupValet makes all our lives at FCC so much better."


"I love GroupValet. It's a game-changer. Literally!"


"I am totally addicted to your service. It makes life better."


And it's not just members. Club staff send us messages too:


"I wanted to let you know GroupValet is great. I certainly didn't know our members would love it this much."


"If your club isn't using GroupValet you are missing out on a great avenue for retaining members and attracting new ones."


"We have been using GroupValet for years and our only regret is not using it sooner."


The Stories Behind the Love


Here are two real stories from clubs that use GroupValet:


⫸ Winning Over the Toughest Critic
One club was running a trial, and the team was nervous. An influential member—known for being highly critical—was testing it with his golf group. This member had a reputation for finding fault in everything. But instead of tearing it apart, he sent an email to the General Manager saying he thought GroupValet was great and that the club should adopt it. Not only did he endorse it, but he also became an advocate, sitting in on demos to help answer other members' questions. It was the last thing the team expected.


⫸ The Only Software Members Actually Like
At another club, the staff held a membership meeting to discuss the different software systems they were using. Members had plenty of complaints—except about one system. The only software that got unanimous praise was GroupValet. A staff member later told me, "Promise you'll never go away."


Why Do Members Love GroupValet?


It's simple. We solve a real problem—one that affects members every single day.


Clubs focus on managing tee sheets, dining reservations, and billing. But what about the activities members organize themselves? The golf groups. The pickleball leagues. The card games. The social outings.


These self-organized groups are the heart of club life, yet managing them has always been a hassle. GroupValet eliminates that hassle. And we do it in a way that's incredibly simple for members to use.


That's why our software gets fan mail.


Want to See Why?


If you're ready to give your members something they'll actually love using, let's talk. You'll be surprised at the difference it makes. Reach out to us at hello@groupvalet.com.

 

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